Complaints and suggestions
If you would like to inform us of a disturbance or problem, or make a suggestion, please contact our team by filling out the form below. If the disturbance is noise-related, it is important to contact us when you hear the noise. If your complaint concerns If your complaint concerns the activities or facilities of the Old Port of Montréal, please contact the Old Port of Montréal Corporation.
Form
Your complaint will be followed up by the teams concerned and your suggestions will be forwarded to the appropriate departments. We are fully committed to finding solutions to minimize any inconvenience caused by our operations and we will communicate with you as soon as possible to address your issues with respect to the Port. If you are a witness or victim of an incident or act of a criminal nature, please fill out an incident report.
Your personal information will not be shared with anyone outside the Montreal Port Authority and will not be used for any purpose other than to process this request under the Privacy Act.
For urgent requests, please contact our Control Centre:
514 283-6911
24 h / 7 days