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Commitment and outreach

The Port of Montreal is deeply committed to the people who make up its team and to the communities around it. Transparent communications, openness to the public and community support are among its priorities.
Commitment and outreach
Team and governance

Team and governance

The Port of Montreal strives to promote equity, diversity and inclusion within its workforce, along with a supportive work environment, meaningful action on occupational health and safety, and a responsible governance model.
Workforce profile

As of December 31, 2022, the MPA had 271 full-time employees. The organization is composed of seven vice-presidencies and a senior management team. 

Of these 271 people, 32.1% are women, 11.8% are visible minorities and 0.4% are Indigenous peoples.

The representation of women tends to be lower than labour market availability, especially in male-dominated occupations (such as electrical technician, specialized operator, blue collar worker or seafarer), as well as in professional and management positions. It should be noted, however, that in the last two years, women have accounted for 45% of hires and 60% of internal promotions. Despite a low turnover rate and a majority of traditionally male positions, the representation of women has increased by 9.9% since 2010.

The representation rate of visible minorities is lower than the federal sector in the Greater Montreal area and labour market availability (members of designated groups in the Canadian labour market). This rate is particularly low in the rail operations and blue collar sectors. It should be noted, however, that in the last two years, visible minorities accounted for 29% of hires and 8% of internal promotions. Since 2010, the increase in representation of visible minorities in the organization is 9.3%.

No team members identify with the designated “persons with disabilities” group. 

These statistics show that in recent years, the MPA has been diversifying its teams. This has been made possible through numerous internal hiring opportunities and retirements.

Employee engagement

MPA employees were called upon throughout the year to participate in the thought process and planning of the MPA's Strategic Plan 2023-2027. A survey was circulated, resulting in the participation of 150 people, the involvement of 62 members of the working groups, six ideation workshops bringing together 45 contributors and two open houses with 80 participants. 

The MPA also initiated an engagement survey to evaluate employee perceptions of the following elements: the organization, work relations and professional fulfillment. The main strengths identified were the sense of belonging in the workplace, the social impact of the organization, and safety at work. The main concerns raised were employee equity, performance management and work tools. 

A family event was organized to introduce employees' relatives to Port activities and the various trades. It attracted 300 visitors.

For occupational health and safety (OHS)

To develop an OHS culture in the workplace, a health and safety action plan was developed for the next five years. 

Among the initiatives deployed, as part of the wharf repair project, teams repaired the nose coping and bump posts to make dockside operations safer. In addition, a prevention guide for contractors was written. 

Health and safety procedures were updated, particularly with respect to track work and event reporting processes. Training was provided on the following topics: 

- Roles and responsibilities of the person assigning the work to be done

- Accident investigation and analysis

- OHS supervisor and coach 

The number of work-related accidents remained stable compared to 2021 (six). In total, there were 118 events in 2022 with a closure rate of 92%, out of a target of 90%.

Responsible governance

The Port of Montreal adopted responsible procurement practices, including social responsibility clauses in its procurement processes. In 2022, 94% of government calls for tenders (by value) include sustainable development elements, notably concerning inclusion and collaboration with Indigenous peoples, environmentally responsible procurement, encouragement of the social economy, and a policy to prevent workplace harassment.

All tenders with a selection committee include a sustainable development criterion evaluated between 5 and 10 points unless otherwise indicated.

The Port of Montreal is also a signatory of the municipal commitment to purchase products and services from social economy enterprises entitled “L’économie sociale, j’achète!”

Connecting

Connecting

The Port of Montreal encourages dialogue, transparency and collaboration with the public and local stakeholders. To ensure productive communication, it makes the most of multiple information distribution channels, public events and spaces available to the community, together with information and consultation processes.
Imagining the Port in 2030
To prepare the Strategic Plan 2023-2027, the Montreal Port Authority conducted the largest consultation process in its history, entitled Port 2030. The public, stakeholders, neighbours, partners, business people, municipal and regional governments, as well as sectoral experts were invited to contribute to the thought process. The objective was to gather ideas, suggestions and proposals to better establish the MPA's next strategic priorities in alignment with community needs. An online consultation platform was set up and nine ideation workshops and round tables were organized to explore the themes of the environment, the economy, social issues and innovation. The process resulted in 379 external contributions.
Communication and transparency

To keep its stakeholders informed about its news and activities, in 2022 two editions of Logbook magazine and 41 news articles in the Port Info express newsletter were issued to the 7,061 subscribers on the mailing list.

News was shared on the social media channels followed by 59,072 subscribers across all of our platforms, marking an increase of 6,729 subscribers over 2021. Over 670 posts were made, generating over 400 messages and comments.

The second phase of the Anchored in Your Daily Life communication campaign was introduced to raise awareness of the impact of Port operations among the population. To target the regions, the campaign was rolled out in several regions outside of Montreal, including Saint-Hyacinthe and Ottawa/Gatineau. Posters and billboards were on display for between 28 and 77 days, in addition to a social media campaign.

Several meetings were organized to inform stakeholders and neighbouring communities about the projects underway. Specifically, the Port of Montreal held meetings with the Good Neighbourhood Committee, the Mercier Est City-Port Interface Working Group and the City-Port Committee. It also actively participated in the following consultation tables: Assomption Sud-Longue-Pointe and Bridge-Bonaventure and Centre-Sud.

Indigenous peoples

The MPA continued its efforts during the year to maintain a dialogue with representatives of Indigenous peoples.

Following the environmental assessment process for the Contrecœur project, the MPA continued discussions with three First Nations: the Grand Council of the Waban-Aki Nation, the Mohawk Council of Kahnawake and the Huron-Wendat Nation. Several consultation meetings were held and Indigenous peoples were invited to visit the Montreal port facilities. Additionally, there were two meetings of the Environmental Committee which brings together its First Nations members and experts, making it possible to have targeted discussions on specific issues. Lastly, Indigenous peoples have been invited to participate in the various environmental field work projects on the Contrecœur site.

The Port of Montreal joined the Great Circle of Commitment for the full participation of Indigenous Peoples in the Quebec economy. By signing this Declaration, the Port of Montreal formally pledged to contribute to this movement, whose objective is the creation of wealth for, by and with Indigenous peoples. The MPA also explored various avenues of collaboration with its First Nations partners to define collaborative processes that can facilitate the inclusion of indigenous businesses.

The MPA also set up a working group to reflect on an indigenous engagement charter to clearly outline its commitments towards them.

Events and public spaces

Through its public events such as Port in the City and the Grand Quay’s public spaces, the Port of Montreal opens itself up to the public and provides quality spaces as well as points of contact with port activities so as to make port activities more familiar.

For example, the roving Port in the City container participated in a total of 19 days of events, 6,000 interactions with the public and got 165 people to board bus tours of the Port.

The All aboard! exhibition at the Port Centre welcomed 19,142 visitors.

Altogether, 87 private events were held in the Grand Quay's rental rooms (Terminal 1, Pavilion, Port Centre and outdoor spaces), the highest number of events since the site opened. The Grand Quay's public spaces, including Commencement Square and the green roof, received 368,756 visits, up 25% over 2021.

In support

In support

 The Port of Montreal supports causes that reflect its values, both through its community investment policy and through its employees’ personal commitments.
Support campaign — employee involvement

MPA employees were active in various fundraising events for several charitable causes: a workplace campaign for the United Way raised $20,400; a team of 14 cyclists raised $12,929 in the MS Bike Tour for the Multiple Sclerosis Society of Canada; 13 MPA employees participated in the Mudgirl event for breast cancer; five employees participated in the Desgagnés Kayak Challenge; and several team members helped raise $6,745 in the Active Mother-Daughter Challenge.

Furthermore, employees took part in several volunteer activities in the community, including a shoreline cleanup event in Verdun, a Christmas basket distribution in Hochelaga, and a food drive for the disadvantaged at Christmas in Contrecœur.

Community investment
Over the course of the year, the Port of Montreal also supported 73 community projects in the areas of socio-economic development, education related to marine careers and the environment. They included Jeunes marins urbains (Young Urban Sailors), Sentier urbain (a Centre-Sud vegetable garden), the YMCAs of Québec (C-Vert project), Chic resto pop and Jeunes musiciens du monde. The Port also continued to support Mariners' House of Montreal, which helps seafarers stopping over in the cityl by providing them with a place to relax, socialize and find resources during their stay.